FAQ

Electric Bikes

Top 760 Electric Bike, F501, Ep-2pro, and DS2 electric bikes are the most popular bike in all over Europe.

An electric bike covers around 45 km/h witout pedaling (on motor power). It covers 100 km/h with pedaling.

Electric bike battery can last between 3 to 5 years if it is well maintained. Lithium battery is most efficient than all.

Top 760 e-bike is the cheapest electric bike. You can enjoy this electric bike if you can't afford expensive e-bikes. It is one of the world's fastest bicycles with a speed of 25 kph.

Electric Scooters

Mostly, it is recommended to charge your electric scooter a minimum of once per month. The battery will be damaged if not charged for 3 months. Always use the original charger to charge your e-scooter.

Electric scooters are usually legal to ride on streets or roads in bike lines. In most European countries e-scooter are not illegal, you can ride or use electric scooters in public.

Power off your electric scooter and remove the protective cover on the charging port. Plug your charger into the port and wait for a scooter to charge. Discharge charger when the indicator light turns green.

Yes, mostly it is recommended not to use an e-scooter in rain for precaution measures. If your scooter gets wet don’t fold it.

X5 electric scooter has longest range in e-scooter. E-scooter can cover around 120 km mileage with top speed of 85 km/h.

M1, S85, X1 and, L002 are the most popular electric scooter in Europe. Because of their excellence performance and long-lasting power give them high ranked e-scooters amoung the e-scooter's riders.

Electric Skateboards

No, e-skateboards are not dangerous. It matters how you ride it. You should use safety measures before riding e-skates.

Nabi Boards all electric skateboards are very famous. If you are in search of the cheapest one then H2S-01 is the best product for you.

Barracuda is one that is the best e-skate. Most people buy it because of its best board and long-range that gives comfort to its rider.

It is not recommended to ride on an e-skate during rain. Because water is bad for the bearings and bolts. Moreover, it is not safe for your safety to ride it in the rain or in wet.

H2S-01 is cheapest electric skateboards with all features you want.

Shipping

Mostly, we ship orders the same day of receiving the order. However, your order will be shipped within 4-5 business days.

Nabi Boards provides DPD, DHL services. Our team is further in contact with other shipping services to provide you every shipping service.

Nabi Boards ship its Electric Scooters, E-Bikes, Skateboards in all EU countries.

We offer free shipping on all our products till the end of August.

Yes, of course, you can track your order by your tracking number received via email.

Yes, you can buy but you have to chat with our support team before placing the order so that we can arrange the best shipping service that is available in your area.

Payments

We have PAYPAL, Debit or Credit Card. For further kindly check our Payment Methods or contact us on info@nabiboards.com.

Euros currency.

Returns

Yes, if you receive a product that you believe is defective, please contact us immediately and do not use your product otherwise Nabi Boards will not help you in this regard. For further kindly check our Refund Policy.

No, customer will have to bear the return shipping.

Normally, it takes 10 working days.

Warranty

We have a limited 30-day warranty for everything you receive. This covers manufacturers' defects out of the box. If you receive a product that you believe is defective, please contact us immediately and do not use your product otherwise Nabi Boards will not help you in this regard. Kindly include your serial number (if applicable) and a photo or video demonstrating the problem and email it to: info@nabiboards.com. If we decide your issue needs inspection or replacement, we will provide you with a number that must be attached to any items shipped back to us. For further kindly check our Warranty Policy.

Yes, to get advice on the best way to fix an issue with your product, for help sorting out which part you need, or to begin a maintenance ticket, kindly contact our administration division at info@nabiboards.com. If it's not too much trouble, append any applicable videos or pictures showing your issue so that experts can best help you. Kindly email us and we'll do our best to help you out. For further kindly check our Warranty Policy.